Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, your CGI PC device, software request or local system access, please open a ticket via OCIO Service Desk Portal or email or call the Local User Service Desk at 1 800 440 240.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…), please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+61) 1 800 469 919.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+32) 78482 146 .
All members in Canada

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at 1-888-571-7211 .
Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, wifi, mobile devices, your CGI PC device , please email or call the Local User Service Desk at +42 028 402 0234.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +420 80081 0919 .
Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, your CGI PC device, software request or local system access , please email or call the Local User Service Desk at (+45) 44 78 41 12, from 07:00 - 17:00 (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+45) 89 88 10 95 .
Local User Service Desk

If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device, please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +372 53018299 from Mon-Fri 08:00 - 18:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +372 53018299 (press 2 to be forwarded) or directly at +372 8803584 .
Local User Service Desk

If you need to report an immediate problem impacting a service such as WAN, LAN, local apps, telephony, printer, WiFi, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +358 (0)10 302 3111 from Mon-Fri 08:00 - 17:00 and 24/7 for log and dispatch (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +358 75325 1134 .
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+33) 97518 0177 .
Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, your CGI PC device, software request or local system access , please email or call the Local User Service Desk at +49 421 5491 333 .

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +49 32211 001308 .
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+91) 000800 050-1415 .
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+39) 199 243120 .
Local User Service Desk

If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +371 25653635 from Mon-Fri 08:00 - 18:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +371 25653635 (press 2 to be forwarded) or directly at 1-514-383-7229.
Local User Service Desk

If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +370 617 59 836 from Mon-Fri 08:00 - 18:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +370 617 59 836 (press 2 to be forwarded) or directly at 1-514-383-7229.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+352) 20880 260.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+60) 15487 70771.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+212) 5 20 50 31 46.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+31) 85888 0307.
Local User Service Desk

If you need to report an immediate problem impacting a service such as WAN, LAN, local apps, telephony, printer, WiFi, mobile devices or your PC device , please emailor call the Local User Service Desk at or +47 98 222 888, from 08:00 - 16:00 (local time).

Please email or call the Local User Service Desk at +46 456 456 432, 24/7 (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +47 81503 420.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+63) 18001 116-1107.
Local User Service Desk

If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +48 500650644 from Mon-Fri 07:00 - 17:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +48 500650644 (press 2 to be forwarded) or directly at 00800 1410212.
Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, or your PC device , please email or call the Local User Service Desk at (+351) 21 001 8092, from 08:00 - 20:00 (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+351) 30880 3034.
Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, network, WiFi, mobile devices, or your PC device , please email or call the Local User Service Desk at (+34) 91 299 5882, from 08:00 - 20:00 (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+34) 518 890 043.
Local User Service Desk

If you need to report an immediate problem impacting a service such as telephony, printer, network, WiFi, mobile devices, or your PC device , please email or call the Local User Service Desk at +46 (0)456 456 432, 24/7 (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +46 10884 4811.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+44) 0330 123 0999.
CGI Federal Help Desk Center

If you need to report an immediate problem impacting a service such as telephony, printer, wifi, mobile devices, your CGI PC device, software request or system access , please email or call the CGI Federal Help Desk Center at 1-866-729-1511, from Mon-Fri 07:00 - 19:00 (local time).

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at 1 (888) 571 7211.
U.S. Technical Assistance Center

If you need to report an immediate problem impacting a service such as telephony, printer, wifi, mobile devices, US audio conferencing (AT&T), PC Backup, your CGI PC device, software request or local system access , please open a ticket via OCIO Service Desk Portal or email or call the U.S. Technical Assistance Center at 866-267-2255.

CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at +1 (888) 571-7211.
CGI MyIT

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical incidents and security threats call the Global User Service Desk at (+1 514) 383 7229.