Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, your CGI PC device, software request or local system access , please open a ticket via OCIO Service Desk Portal or email or call the Local User Service Desk at 1 800 440 240 .

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+61) 1 800 469 919. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+32) 78482 146. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

All members in Canada

To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at  1-888-571-7211.
Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, wifi, mobile devices, your CGI PC device , please email or call the Local User Service Desk at +42 028 402 0234.

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +420 80081 0919. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, your CGI PC device, software request or local system access , please email or call the Local User Service Desk at (+45) 44 78 41 12, from 07:00 - 17:00 (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+45) 89 88 10 95. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +372 53018299 from Mon-Fri 08:00 - 18:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +372 53018299. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as WAN, LAN, local apps, telephony, printer, WiFi, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +358 (0)10 302 3111 from Mon-Fri 08:00 - 17:00 and 24/7 for log and dispatch (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +358 75325 1134. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+33) 97518 0177. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, your CGI PC device, software request or local system access , please email or call the Local User Service Desk at +49 421 5491 333 .

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +49 32211 001308. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+91) 000800 050-1415. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+39) 199 243120. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +371 25653635 from Mon-Fri 08:00 - 18:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at 1-514-383-7229. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +370 617 59 836 from Mon-Fri 08:00 - 18:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at 1-514-383-7229. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+352) 20880 260. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+60) 15487 70771. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+212) 5 20 50 31 46. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+31) 85888 0307. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as WAN, LAN, local apps, telephony, printer, WiFi, mobile devices or your PC device , please emailor call the Local User Service Desk at or +47 98 222 888, from 08:00 - 16:00 (local time).

Please email or call the Local User Service Desk at +46 456 456 432, 24/7 (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +47 81503 420. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+63) 18001 116-1107 or at (+63) 2 8858 4011. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as Groupinfra account, network, telephony, printer, mobile devices or your PC device , please open a ticket via SBU IT Ticketing Portal or call the Local User Service Desk at +48 500650644 from Mon-Fri 07:00 - 17:00 (local time), outside those hours calls are forwarded to GUSD.

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at 00800 1410212. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, WiFi, mobile devices, or your PC device , please email or call the Local User Service Desk at (+351) 21 001 8092, from 08:00 - 20:00 (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+351) 30880 3034. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, network, WiFi, mobile devices, or your PC device , please email or call the Local User Service Desk at (+34) 91 299 5882, from 08:00 - 20:00 (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+34) 518 890 043. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

Local User Service Desk

To report critical incidents (impact on the operations) for local issues, please call your local User Service Desk at your local phone number listed below. If you need to report an immediate problem impacting a service such as telephony, printer, network, WiFi, mobile devices, or your PC device , please email or call the Local User Service Desk at +46 (0)456 456 432, 24/7 (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +46 10884 4811. Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+44) 0330 123 0999. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI Federal Help Desk Center

If you need to report an immediate problem impacting a service such as telephony, printer, wifi, mobile devices, your CGI PC device, software request or system access , please email or call the CGI Federal Help Desk Center at 1-866-729-1511, from Mon-Fri 07:00 - 19:00 (local time).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at 1 (888) 571 7211. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

U.S. Technical Assistance Center

If you need to report an immediate problem impacting a service such as telephony, printer, wifi, mobile devices, US audio conferencing (AT&T), PC Backup, your CGI PC device, software request or local system access , please open a ticket via OCIO Service Desk Portal or email or call the U.S. Technical Assistance Center at 866-267-2255.

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at +1 (888) 571-7211. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).

CGI MyIT (Enterprise Issues)

To report critical enterprise incidents (impact on the operations), please call the Global User Service Desk at (+1 514) 383 7229. To report an immediate problem with Enterprise services or for any other related service request (i.e. Groupinfra account, PSA Finance, PSA HR, Mail, Teams, CGI CRM, Entrust 2FA, Ensemble, RM, MSAP, CGI.COM, Timesheet etc…) , please log into CGI MyIT and open a ticket (see top of this page).